Terms of Service

Last updated: July 2026

These terms govern your use of the Molding Hands website and your purchases from it. By using the site or placing an order, you agree to these terms. Please read them alongside our Privacy & Cookie Policy, Shipping Policy, and Return Policy.

Your account

You're responsible for keeping your account details accurate and your login credentials secure, and for any activity that happens under your account.

Orders, pricing & payment
  • Prices and product availability may change at any time. Applicable taxes and shipping are shown at checkout.
  • Your order is an offer to buy; we may accept, decline, or cancel an order — for example, if an item is unavailable or a pricing error occurred — and will refund any payment already taken in that case.
  • Card payments are processed securely by our payment provider (Square); by paying you authorize the charge for your order total. Where in-store payment is offered for pickup orders, payment is collected when you collect your order.
Custom & personalized items

Custom or personalized items are made to order specifically for you. Once production has begun they generally can't be changed or cancelled, and they are non-returnable unless they arrive damaged — see our Return Policy.

Shipping & returns

Delivery is handled per our Shipping Policy, and returns and refunds per our Return Policy. Those policies form part of these terms.

Intellectual property

The content on this site — including images, text, product designs, and logos — is owned by Molding Hands or its suppliers and may not be copied or used without permission.

Acceptable use

Please use the site lawfully. Don't attempt to disrupt, misuse, or gain unauthorized access to the site, other accounts, or our systems.

Disclaimers & limitation of liability

The site and products are provided "as is" to the extent permitted by law. We aren't liable for indirect or incidental damages arising from use of the site; nothing in these terms limits rights you have under applicable consumer-protection law.

Changes & governing law

We may update these terms from time to time; the "last updated" date above reflects the current version. These terms are governed by the laws of the jurisdiction in which Molding Hands operates.

Contact us

Questions about these terms? Contact Molding Hands at michelle@moldinghands.com or 4055318319.

An error has occurred. This application may no longer respond until reloaded. Reload 🗙